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Commissionaires Victoria is approved to provide security patrol training by the Province of British Columbia, Security Programs, Police Services Division, Ministry of Public Safety and Solicitor General.
All new applicants considered suitable for employment with the Division must successfully complete a minimum of ten days training prior to enrolment.
This training includes:
BASIC STANDARDS TRAINING LEVEL 1 (40 Hrs.)
Professionalism and Ethics
General Duties and Responsibilities
Relations with Public Law Enforcement Agencies
Introduction to Law
Canadian Charter of Rights and Freedoms
Use of Force
Private Investigators and Security Agencies Act (PISA)
Note Taking and Maintaining Notebooks
Report Writing
Written and Oral Communications
Handing Over Duty, Routine and 911 Calls
Emergency Procedures
Alarm Systems and Security Controls
Personnel and Material Access Control
Traffic Control
Bomb Threats, Response and Searches
Worker’s Compensation Board Regulations
Labour Relations
Fire Prevention, Detection and Safety
Workplace Hazardous Materials Information System (WHMIS)
BASIC STANDARDS TRAINING LEVEL 2 (24 Hrs.)
Control Through Communications
Tactical Communication
Response Options
Listening Skills
Personal Safety
- theory, stances, and practical exercise
Physical Restraining Techniques
Physical Defence Options
Candidates must successfully complete the provincial examinations for both these courses.
Cost of each exam is $50.
FIRST AID Emergency Level (8 Hrs.)
Emergency Scene Management
Artificial Respiration - Adult
Choking - Adult
Cardiovascular Emergency and One-Rescuer CPR - Adult
Severe Bleeding
Shock, Unconsciousness and Fainting
Minor Wound Care
Candidates must successfully complete the St. John Ambulance practical examination.
Cost $50.
CONFLICT RESOLUTION (6 Hrs.)
Strategic Plan
Professionalism
Confidentiality and Responsibility
Public Relations
Handling Complaints
Handling Profanity
Handling a Bully
Handling a Passive Aggressive
Dealing with Stress
Communication Styles and Preferred Behaviour
Cost for Conflict Resolution is $10.
Selected Commissionaires who have sufficient on the job experience and have demonstrated the requisite
supervisory potential will be provided with the Supervisor's Course in preparation for filling a
supervisor position.
SUPERVISOR's COURSE (64 Hrs.)
Supervision
Communications
Motivation
Stress in the Workplace
Substance Use in the Workplace
Delegating and Problem Solving
Labour Relations
Progressive Discipline
Performance Appraisals- Writing and Conducting
Coaching and Counseling
Safety
Worker's Compensation
National Fire Code
Public Safety
Emergency Responsibilities
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